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Making a Booking

If you have dates in mind you can check if they are available in the calendar below. Just send an email and those dates can be provisionally reserved while you look into the logistics at your end. You can find more details of the training here. If you have any questions, just send us an email - you will get a same day response. 

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Choice of Training Venue

The training will be delivered at a venue and location of your choice. Sometimes we can suggest possible venues in your area. Here are some of the issues that you will need to consider:

  • Size: the training room should be large enough to comfortably seat the whole group with some space at the front

  • Layout: the chairs should be laid out in a U-shape with no tables

  • Equipment: a projector and screen

  • Noise: the workshop can be loud and other users of the building may over hear shouting and some bad language. It is sensible to check with the administrators of the building that this will not be a problem

  • It is helpful if there is a space close to the training room where iain can get changed for his various roles. A kitchenette, store cupboard or toilet are all suitable

Next Steps

If you haven't already done so contact us to agree the date, venue and price, plus any adaptations to the training to meet your needs.


Once everything agreed we will send you a Booking Confirmation for you to check. We will also send you a flyer for the workshop and the handouts.

A week before the training we will contact you to check that everying is good to go. Iain will arrive at 30 minutes before the start of the training to help set up the training room.

We normally leave you to do your own in-house course evaluation. Assuming that the training is delivered to your satisfaction you will be invoiced soon after and expected to pay within 30 days.

If we are a New Supplier to your organisation or you need a Purchase Order Number added to the invoice, it would be appreciated if you could arrange this before the training takes place.

That's it!!


Dr Iain Bourne

IMPACT Training & Consultation Ltd

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